Returning Candidate?

Technical Specialist I

Technical Specialist I

Job ID 
# of Openings 
Job Locations 
Posted Date 
Employee Type 
FT - Regular Full-Time
Position Level 

More information about this job


Provides technical expertise on products to internal personnel, distributors and external end-users.


  • Assist Territory Managers with product expertise
  • Train Territory Managers, Marketing personnel, Merchandisers, Customer Service, and Distribution in the various aspects of our products
  • Conduct end-user training on specific products
  • Perform armorers courses and be proficient in disassembling and reassembling product
  • Assist with bid specifications, strategy implementation, and pricing
  • Provides market information in the furtherance of new product development, product launches and competitive product/pricing strategy
  • Provide technical assistance at tradeshows, conferences, seminars, and training courses
  • Answer “Ask the Expert” type questions referred to them by Territory Managers, CSR, and distributors
  • If necessary, serve as legal liaison on product liability cases
  • Handles special projects as assigned
  • Performs end user visits based on opportunity planning with input from business development, account managers, and channel managers.
  • Coordinate requests for technical assistance to include requests for demonstrations, product support and training.
  • Liaises with Director and their own segment personnel


  • High school diploma or GED required
  • Proven ability to perform classes/demonstrations/instructions
  • Expertise on specific segment of products
  • Law Enforcement/Corrections/Military background preferred
  • Project management experience preferred
  • Marketing experience preferred
  • Advanced personal interaction skills
  • Basic computer skills
  • Range, classroom safety skills (depending on segment)
  • Ability to understand technical aspects of products and to articulate them to others
  • Ability to deliver presentation and instruction to others
  • Lift and move a minimum of 50 pounds without assistance.

  • Ability to perform dynamic training exercises.

  • Travel is required by car

  • Multiple day travel will be required